Jira Service Management 4.20.x release notes
19 October 2021
We're excited to present Jira Service Management 4.20.
Highlights
More
Read the Jira Service Management 4.20.x upgrade notes for important details about this release and see the full list of issues resolved.
Compatible applications
If you're looking for compatible Jira applications, look no further:
Uninstalling or disabling Insight causes dependency issues
Due to dependencies introduced in Jira Service Management Data Center and Server 4.19 regarding Insight, you can no longer safely uninstall or remove Insight or related tables. Learn more
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Jira Service Management 4.20 is a Long Term Support release
This means we'll provide bug fix releases until 4.20 reaches end of life, to address critical security, stability, data integrity, and performance issues. See our bug fix and security bug fix policies for more information.
What's changed since the last LTS release
A lot has changed since we released Jira Service Management 4.13 and Jira Software 8.13, which were the last Long Term Support releases. Have a look at our change logs to get a quick roll-up of the most important changes.
Performance reports
We run extensive performance tests to compare our Long Term Support releases to see how the new features affect Jira, and to make sure we’re not introducing any performance regressions. LTS releases are usually a few versions apart, so the improvements in performance are much more visible than between smaller, feature releases.
Resolved issues
Issues resolved in 4.20.0
Released on 19 October 2021
Issues resolved in 4.20.1
Released on 1 November 2021
Issues resolved in 4.20.2
Released on 17 November 2021
Issues resolved in 4.20.3
Released on 16 December 2021
Issues resolved in 4.20.4
Released on 18 January 2022
Issues resolved in 4.20.5
Released on 26 January 2022
Issues resolved in 4.20.6
Released on 15 February 2022
Issues resolved in 4.20.7
Released on 16 March 2022
Issues resolved in 4.20.8
Released on 20 April 2022
Issues resolved in 4.20.9
Released on 25 May 2022
Issues resolved in 4.20.10
Released on 23 June 2022
Issues resolved in 4.20.11
Released on 19 July 2022
Issues resolved in 4.20.12
Released on 24 August 2022
Issues resolved in 4.20.13
Released on 21 September 2022
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.14
Released on 24 October 2022
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.15
Released on 15 November 2022
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.16
Released on 15 December 2022
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.17
Released on 18 January 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.18
Released on 13 February 2023. Removed on 23 February 2023.
We're revoking Jira Service Management 4.20.18 release due to a regression issue we detected on our test environment:
JRASERVER-74885 - Getting issue details... STATUS
We'll fix the issue in upcoming bugfix releases.
The security fixes implemented in version 4.20.18 aren't available either.
If you've already upgraded to this version, you can continue using it. However, we recommend that you upgrade to the next bugfix version as soon as we release it.
Issues resolved in 4.20.19
Released on 28 February 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.20
Released on 15 March 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.21
Released on 11 April 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.22
Released on 8 May 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.23
Released on 6 June 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.24
Released on 27 June 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.25
Released on 2 August 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.26
Released on 8 September 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.27
Released on 4 October 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.28
Released on 8 November 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.29
Released on 7 December 2023
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }
Issues resolved in 4.20.30
Released on 2 January 2024
With the 1.1.8 update of Insight Jamf integration, APIInfo object’s field has a new name structure.
Before: { Product name } - { Jamf Server version }
Now: Jamf - { Jamf Server version }