Crucible upgrade guide
This page describes how to upgrade to a new version of Crucible. We strongly recommend that you update Crucible by performing the steps below.
Note that:
- This update process does not perform an in-place upgrade, but installs the new version of Crucible into a fresh installation directory. The new Crucible uses your existing Crucible home directory and external database.
- For production environments we recommend that you test the Crucible update on a QA server before deploying to production.
- You can update from any previous version to the latest version of Crucible.
If you want to migrate Crucible, as well as upgrade, see Migrating and Upgrading Fisheye/Crucible.
1. Review the upgrade notes
There are specific upgrade notes further down this page for each version of Crucible.
You should read the relevant sections for each version between your current version of Crucible and the version you are upgrading to.
2. Backup your Crucible data
Back up your entire Crucible instance (see Backing up and restoring Crucible data):
- If you are backing up your Crucible instance via the Admin interface, tick all of the 'Include' checkboxes (e.g. plugins, templates, uploads, SQL database, etc).
- If you are backing up your Crucible instance using the command-line interface, do not use any exclusion options.
3. Stop Crucible
In a terminal, change directory to the <Crucible home directory>
and run this:
bin/stop.sh
4. Install Crucible
This update process does not perform an in-place upgrade, but installs the new version of Crucible into a fresh installation directory. The new Crucible uses your existing Crucible home directory and external database.
Download the Crucible zip file. On Windows, download the installer. See Installing Crucible on Linux and Mac or Installing Crucible on Windows for detailed installation instructions.
FISHEYE_INST
directory (i.e. "Fisheye instance" directory).- The
FISHEYE_INST
directory is the Fisheye data directory (not the installation directory) and has a location defined by theFISHEYE_INST
environment variable. It is used to keep the Fisheye data completely separate from the Fisheye/Crucible application files. We recommend that you configure Fisheye/Crucible to use aFISHEYE_INST
directory for production instances. Read more aboutFISHEYE_INST
in Installing Fisheye on Windows or Installing Fisheye on Linux and Mac. - The
<FishEye install directory>
Method 1: Using a FISHEYE_INST directory
Method 2: Without a FISHEYE_INST directory
Method 3: Without a FISHEYE_INST directory, but would like to set one up
Method 4: Using the Fisheye Installer for Windows
5. Update any custom configurations
Once the new vesion of Crucible is installed, remember to update any custom configurations in the new version of Crucible, for example your SQL driver and your wrapper.config file.
If you are using MySQL, read about the JDBC driver.
If you currently run Crucible as a Windows service and are installing the new version of Crucible in a new location, you need to uninstall and then reinstall Crucible as a Windows service. Please see Upgrading Fisheye on Windows for instructions.
For Crucible 3.4 and later, on Windows, you can edit the Java VM properties using the tool included in the download. See JVM system properties.
6. Start Crucible
In a terminal, change directory to the <Crucible home directory>
and run this:
bin/start.sh
After a few moments, in a web browser on the same machine, go to http://localhost:8060/
(or, from another machine, type
http://hostname:8060/
, where hostname
is the name of the machine where you installed Crucible).
Version-specific update notes
This section provides specific update notes for each version of Crucible. These notes supplement the primary update guide above.
You should read the relevant sections for each version between your current version of Crucible and the version you are upgrading to.
Crucible 4.7 upgrade notes
Several old versions of databases, Git and Mercurial have been deprecated. While they are still supported by Crucible 4.7 we recommend their upgrade. See end of platform announcements for details.
In case you host Fisheye on 32-bit Windows, we recommend migration to the 64-bit version as Crucible 4.7 is the last version with the 32-bit installer.
In case you run Fisheye with MySQL database, we recommend migration to UTF8MB4 encoding in order to have support for full UTF8 character set.
In case you use SQL Server database with a bundled driver, Crucible 4.7.1 will automatically migrate from jTDS to Microsoft JDBC driver. The database URL will change from 'jdbc:jtds:sqlserver
' to 'jdbc:sqlserver
' scheme. In case you use any custom connection parameters, such as domain-based authentication, you have to change them to the ones supported by Microsoft JDBC (properties supported by jTDS and by Microsoft JDBC). You can check application logs for any upgrade-related warnings.
In case you have any third party plugins installed, please check their compatibility with Crucible 4.7, as underlying Jetty server has been upgraded (change of Jetty mainly affects JSP files). The HTTP PUT method is not allowed for JSP files - use POST instead. The HTTP GET shall not use the 'Content-encoding' property.
Crucible 4.6 upgrade notes
New JVM properties
Two new properties to control in-memory blame cache have been added:
- fisheye.blame.scm.fallback.cache.timeout.in.seconds=N (seconds since adding to cache)
- fisheye.blame.scm.fallback.cache.size=N (number of files)
REST API changes
All review-related endpoints (such as /rest-service/reviews-v1, /rest-service/search-v1 or /rest-service-fecru/recently-visited-v1) can handle multiple issue keys now. The <linkedIssues> is new property to link issues. The <jiraIssueKey> is deprecated, on GET it returns a first issue (alphabetically) from the <linkedIssues> list, on POST it links an issue with a review.
Java API changes
ReviewData(String, String, String, UserData, UserData, UserData, String, String, ReviewData$State, Boolean, PermId, Date, Date, Date, int, String) has been removed
ReviewData(String, String, String, UserData, UserData, UserData, String, String, ReviewData$State, ReviewData$ReviewType, Boolean, PermId, Date, Date, Date, int, String) has been removed
com.atlassian.fisheye.plugin.web.helpers.Helper#getLinkedIssue method has been added
getWebPanelsForIssueInReview(HttpServletRequest, HttpServletResponse, String, String, String) has been added for handling issue transitions in a close review dialog - in case your plugin uses 'crucible.review.complete.dialog.jira.action' or 'crucible.review.close.dialog.jira.action' webPanelKey then it requires an update
Mercurial 4.5 and Git 2.16-2.18 are supported
Crucible 4.6 supports Mercurial up to version 4.5 and Git up to version 2.18.
Git 2.16.x is incompatible with OpenSSH older than 6.8, more details in FE-7016.
Crucible 4.4 upgrade notes
Please also see:
- The general Upgrade steps section above.
- The Crucible 4.4 release notes.
- The Crucible Supported platforms page.
Mercurial 4.1 and Git 2.12 are supported
Crucible 4.4 supports Mercurial 4.1 and Git 2.12 clients
Mercurial 1.5 - 1.8.4 is no longer supported
As of Crucible 4.4, the oldest Mercurial version supported is 1.9.3 (released in 2011). Before you upgrade to Crucible 4.4, upgrade Mercurial client binaries.
Known issues for Crucbile 4.4
Crucible 4.2 upgrade notes
Please also see:
- The general Upgrade steps section above.
- The Crucible 4.2 release notes.
- The Crucible Supported platforms page.
Support for repository renaming
For Crucible 4.2, and later versions, each repository is now identified by both a (display) name and a key. The name can be changed, even for existing repositories, while the key can never be changed. Previously, repositories were identified only by an immutable 'name' attribute (equivalent to the 'key' attribute in Crucible 4.2). See Renaming a repository for more details.
When upgrading to Crucible 4.2, each repository's 'name' will be used to populate both its (display) name and key.
Known issues for Crucible 4.2
Crucible 4.1 upgrade notes
Please also see:
- The general Upgrade steps section above.
- The Crucible 4.1 release notes.
- The Crucible Supported platforms page.
Subversion 1.9 is supported
Crucible 4.1 supports Subversion 1.9 and the new FSFS format 7 introduced by this release. You may add new Subversion 1.9 repositories to Crucible as well as upgrade (with 'svnadmin upgrade' command) repositories that you've already added. Subversion 1.9 support covers both the bundled SVN client (SVNKit) as well as the Subversion 1.9 native library setup.
Please note however that during internal performance tests we've observed some indexing slowdowns when SVN 1.9 (FSFS format 7) repositories were accessed with the file:// protocol using the bundled SVN client (comparing to SVN 1.8 ones). Therefore, if indexing time is a priority for you, we recommend that you continue to use SVN 1.5 - 1.8 repositories, if possible.
Subversion 1.1 - 1.4 is no longer supported
As of Crucible 4.1, the oldest Subversion version supported is 1.5 (released in 2008). This applies also to the repository format: the lowest supported is format 5 and FSFS format 3. Therefore, before you upgrade to Crucible 4.1, please upgrade both the Subversion client and server binaries as well as your repositories (using the 'svn upgrade' command).
Subversion merges are supported
Crucible 4.1 supports merge operation in Subversion. You may merge branches in Subversion and see information about this in commit graph and on changeset page. More information is available on official documentation page.
Please note that merge information is processed only for new changesets. The repository history does not rescanned in order to expose the merge information for old changesets, however, if you need such historical information, you can perform a full repository reindex.
Known issues for Crucible 4.1
Crucible 4.0 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 4.0 release notes.
- the Crucible Supported platforms page.
User directories migration
Crucible 4.0 includes new user directories administration. Please refer to Fisheye 4.0 user directories migration for details of how users-related settings are migrated.
API changes for plugin developers
Please note that if you're not a plugin developer, changes described in this section will not affect you.
Plugins System 4.0 upgrade
Crucible 4.0 ships with an upgraded Plugins System. Please refer to the Atlassian Plugins 4.0 Upgrade Guide for a detailed list of changes introduced by the upgrade.
Crucible API changes
Crucible API changes in Crucible 4.0 are mainly related to the introduction of user directories. Host-based authentication has been removed, and LDAP-based authentication is now handled by Crowd rather than directly by Crucible, resulting in the removal of the HostAuthSettings and LdapAuthSettings classes. You could implement a custom authenticator for Crucible or a custom directory connector for Crowd, if absolutely necessary, but we strongly recommend that you rely on existing authentication methods.
The UserService# getActiveUserCount method is deprecated - use the getLicensedUserCount instead.
You can no longer call UserService# setCrucibleEnabledForUsers to enable Crucible access for certain users, as this method has been removed. Instead, you should assign users to a proper group and set group permissions using the new GlobalPermissionService# setPermissionsForGroup method.
The REST API has minor changes related to user and group management. See the documentation for more details.
Dropping Host-based Authentication
As already announced, host-based authentication is no longer supported by Crucible 4.0 and later versions.
Known issues for Crucible 4.0
Crucible 3.10 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.10 release notes.
- the Crucible Supported platforms page.
Secure connections using self-signed certificates may fail
Crucible 3.10 uses an updated version of commons-httpclient
that provides SNI (Server Name Indication) support. However, this version of commons-httpclient
uses stricter domain name verification, so webhooks and application links that use a secure connection may stop working. This is only likely to happen when Crucible accesses an application using a secure connection verified by a self-signed certificate, where the application domain name (for example 'jira.company.com') does not match the certificate common name (such as 'company.com').
You may need to update the SSL certificates you use with secure connections between Crucible 3.10 and other applications – self-signed certificates may no longer work as before.
Uppercase project keys upgrade task
The project key upgrade task runs on startup after upgrading to Crucible 3.10; it should only take a few seconds to run.
This is required because Crucible 3.10 now only allows uppercase project keys. We've made this change so that the DB project key column can be properly indexed, allowing much improved performance for a number of different method calls.
- All existing project keys will be converted to be all uppercase and all unique. For Crucible, this also includes the project key part of review keys.
- If a project key conflict occurs, the project key will be renamed by adding an
UPGRADE[Number]
suffix. You can change renamed project keys manually after the upgrade if necessary. - The upgrade task produces logs for project key changes. Look for logs starting with
[projectKey.uppercase]
- All operations using the project key as an argument are case sensitive, with the exception that view operations in the browser are case insensitive and will upper case the project key automatically.
- Fisheye and Crucible track recently visited projects, reviews and snippets for every user. Any projects, reviews and snippets with renamed project keys however will not appear in the recently visited cache.
If there are entity links between Jira Software and Crucible projects, the mapping will be automatically updated. You can check this by visiting
Administration > Add-ons > Fisheye configuration > Fisheye/Crucible entity mappings in Jira. If Crucible projects are not all uppercased, click Refresh cache to update the mapping.
Note that Crucible will refuse to start if the DB is not case-sensitive with UTF-8 default encoding, to avoid potential data corruption during the upgrade task. In this case you'll see the following log message:
FeCru connecting to DB not using case-sensitive UTF8 encoding
LDAP synchronization
Crucible 3.10 now supports paging (with a default page size of 1000) when requesting data from the LDAP server, and works seamlessly when the number of user accounts exceeds 1000 in Active Directory. It reverts to the previous behavior with servers that don't support LDAPv3.
The paging size can be controlled with the fisheye.ldap.sync.page.size
system property. Setting it to 0 disables paging.
Known issues for Crucible 3.10
Crucible 3.9 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.9 release notes.
- the Crucible Supported platforms page.
Lucene index upgrade task
A reindex of the Lucene index runs on startup after upgrading to Crucible 3.9. This is required because new fields have been added to the Lucene index to enable sorting of reviews by the Review column ( CRUC-6560 - Review dashboard can't be sorted by Review key CLOSED ).
Reindexing takes about 10 minutes for 15000 reviews. During reindex, Crucible is usable but some reviews may not be visible.
Smart Commits now use the Jira REST API
As of version 3.9.0, Crucible uses the Jira REST API instead of the Jira Fisheye Plugin for Jira Smart Commits. This change ensures that you will be able to use Smart Commits with future versions of Jira. Note that using Smart Commits with previous versions of Crucible (earlier than 3.9.0) and Jira 7 will cause an error notification via email.
Git clone changes
As of version 3.9.0, Crucible turns Git garbage collection off when cloning a repository (by adding the gc.pruneExpire=never
option) to prevent unreferenced objects being removed from local clones. Also, when cloning a repository, git config is run on each repository during instance startup. This change bumps the Git cache version ( CACHE_VERSION
) to 22.
Supported platform upgrades
- Oracle 12c is now supported.
- Git 2.4.6 and Mercurial 3.4.2 are now supported.
- Support for Java 7 has been removed from Crucible 3.9, as previously announced.
- Support for Internet Explorer 9 has been removed from Crucible 3.9, as previously announced.
Known issues for Crucible 3.9
Crucible 3.8 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.8 release notes.
- the Crucible Supported platforms page.
New database index to improve Review Dashboard and Review Search pages load time
A database upgrade task is run on startup that adds a database index. This task should take no more than a few minutes, and should complete within seconds on most instances.
Improved Git indexing time for newly created branches
In order to allow faster Git indexing, a new field was added to the internal repository caches. The cache for each Git repository is automatically upgraded when the repository is started for the first time after upgrading. It is expected to take under a minute per repository, but may take slightly longer if repositories have thousands of branches.
Supported platform upgrades
- Java 7 is deprecated, as previously announced.
Known issues for Crucible 3.8
Crucible 3.7 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.7 release notes.
- the Crucible Supported platforms page.
Supported platform upgrades
- Java 7 support is deprecated – please see the End of Support Announcements for Crucible.
Known issues for Crucible 3.7
Crucible 3.6 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.6 release notes.
- the Crucible Supported platforms page.
Supported platform upgrades
- Java 6 is not supported by Crucible 3.6, as previously announced.
- Java 7 support is deprecated – please see the End of Support Announcements for Crucible .
SSLv3 support disabled by default
As of Crucible 3.6, SSLv3 support is disabled by default. This shouldn't affect normal operations in supported browsers. If you need to re-enable SSLv3 support, please consult Configuring SSL cipher suites for Jetty.
Known issues for Crucible 3.6
Crucible 3.5 upgrade notes
An upgrade from an earlier version of Crucible to 3.5.0 may cause problems if you have upgraded the Universal Plugin Manager Plugin to a newer version than is shipped with Crucible 3.5.0.
The workaround for this is to remove the custom installed version of the Universal Plugin Manager Plugin.
After upgrading from 3.4.5 to 3.5.0, this error is printed in the web browser when you try to access some pages:
javax.servlet.jsp.JspException: javax.el.ELException: java.lang.NullPointerException: couldn't locate WebResourceIntegration service
Workaround:
- Stop the new Crucible instance;
- Remove your newer version of the Universal Plugin Manager Plugin at $FISHEYE_INST/var/plugins/user/plugin.xxxxxx.atlassian-universal-plugin-manager-plugin*.jar;
- Start the new Crucible instance again.
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.5 release notes.
- the Crucible Supported platforms page.
- the End of Support Announcements for Crucible.
Known issues for Crucible 3.5
Crucible 3.4 upgrade notes
Please also see:
- the general Upgrade steps section above.
- the Crucible 3.4 release notes.
- the Crucible Supported platforms page.
- the End of Support Announcements for Crucible.
Windows installer
We've produced 32-bit and 64-bit installers for Crucible on Windows. Each installer adds Crucible as a Windows service, and starts the service, automatically. The express install creates, by default, a Data
directory and a separate install directory in C:\Atlassian
. The custom install mode allows you to choose different locations for the install and Data
directories, with the restriction that the Data
directory must not be contained in the install directory. The installer creates the FISHEYE_INST
system environment variable.
See Installing Crucible on Windows for detailed installation instructions.
Download the Crucible installer here.
Crucible may now bind to a different IP address on Windows
Prior to Crucible 3.4, a bug in Crucible ( FE-4909 CLOSED ) meant that Crucible may not have correctly bound to the IP address you configured. This may have happened if you configured Crucible to bind to a single IP address on a network interface that has several IP addresses; Crucible may in fact have bound to a different IP address. For example, if you have an interface with the IP addresses 1.2.3.4 and 1.2.3.5, and you configured Crucible to use 1.2.3.5, it may have incorrectly bound to 1.2.3.4.
Now that the bug is fixed, Crucible 3.4, and later versions, will now correctly bind to the configured IP address, although this may now be different from the previously bound address.
v1 REST API resources deprecated
Note that the 'v1' REST API resources are deprecated and will be removed in a future release. See the Fisheye Crucible REST API.
Known issues for Crucible 3.4
Crucible 3.3 upgrade notes
Please also see the Upgrade steps section above.
As previously announced, the following platforms are no longer supported by Crucible 3.3:
- Internet Explorer 8
- MySQL 5.0
- PostgreSQL 8.2
- SQL Server 2005
Please read the End of Support Announcements for Crucible.
Supported platform upgrades
- SVN 1.8 is supported by Crucible 3.3.
- Microsoft Internet Explorer 11 is supported by Crucible 3.3.
See the Crucible Supported platforms.
Known issues for Crucible 3.3
Crucible 3.2 upgrade notes
Please also see the Upgrade steps section above, and read the End of Support Announcements for Crucible page.
Please note the following changes in Crucible 3.2:
REST endpoint change
For Crucible 3.2, the RestReviewService.remindIncompleteReviewers() ('/rest-service/reviews-v1/{reviewId}/remind') end point was changed from accepting 'application/x-www-form-urlencoded' content type with 'message' and 'recipient' params to 'application/json' content type with 'message' and 'recipients' JSON fields. See https://docs.atlassian.com/fisheye-crucible/latest/wadl/crucible.html#d2e1881.
User data is moved from data0.bin to the SQL database
An upgrade task is run on startup that moves user data to the SQL database. We are doing this to mitigate the risk of data corruption or loss.
XSRF protection
Crucible 3.2.0 includes protection against XSRF attacks.
If you have implemented a LightSCM plugin, and have used the SimpleConfigurationServlet
base class provided in the scmutils
library, you will need to modify your administration page so that it performs 'delete' operations using an HTTP POST, not a GET.
You can have Crucible convert your anchor tags to form POSTs at runtime by giving them the class "anchor-post". For example, the anchor:
<a class="anchor-post" href="#" data-href="./fsscm?name=TEST&delete=true">Delete</a>
will be converted into a form which POSTs to ./fsscm with form parameters name=TEST and delete=true.
Internally managed Git repositories no longer supported
As previously announced, internally managed Git repositories are no longer supported by Crucible 3.2.
Please read the migration guide for information about options and procedures for migrating your internally managed Git repositories – note that we recommend that you upgrade to Crucible 3.2 before migrating any internally managed repositories.
Supported platform upgrades
- Communication with Jira versions older than 5.0 is no longer supported.
- Microsoft SQL Server 2012 is now supported (support for SQL Server 2005 is deprecated).
- Microsoft Internet Explorer 10 is now supported (support for IE 8 is deprecated).
- MySQL 5.0 is deprecated.
- PostgreSQL 8.2 is deprecated.
- The Atlassian AUI plugin has been upgraded to AUI 5.2.
- jQuery has been upgraded to 1.8.3.
- backbonejs has been upgraded to 1.0.
See the Crucible Supported platforms.
Known issues for Crucible 3.2
Crucible 3.1 upgrade notes
Please also see the Upgrade steps section above, and read the End of Support Announcements for Crucible page.
Please note the following changes in Crucible 3.1:
Crucible 3.1 Merge some per-repository Lucene indices into a global cross-repository Lucene index
Crucible 3.1 has greatly improved performance and scalability for QuickSearch and QuickNav. To achieve this, the per-repository 'METADATA' Lucene indices will be moved into a single global cross-repository Lucene index. This means Crucible is able to search across more repositories in less time because now only a single search index needs to be queried instead of the previous N. Merging these indices into the single cross-repository index can be refreshed in two ways:
- Recommended: As an upgrade task that is run automatically when Crucible 3.1 is run for the first time.
- As an offline process on a separate staging server.
During the automatic upgrade task, Crucible is fully usable and functional, although search results for files, commits and committers may be incomplete.
In our testing we have found that the automatic upgrade task took 4 hours to complete on a Crucible instance with 144 repositories of different kinds, with 58 GB of data in the FISHEYE_INST folder (excluding logs). We are confident that the automatic upgrade task is suitable for the majority of production Crucible installations. It is worth repeating that the instance was fully functional (reviews, Jira Integration, Activity Streams, Charts etc) apart from Quick Nav and Quick Search during this time.
Nevertheless, where required, we provide instructions for performing the reindex as an offline process on a separate staging server.
Plugin Settings will be moved from the config.xml to the SQL database
As of Crucible 3.1.0, plugin settings which were previously stored in the <properties> element inside config.xml will be stored in the SQL database. This includes settings for any bundled plugins such as ApplicationLinks, the UniversalPluginManager etc, and any 3rd party plugins.
An upgrade task is run on startup which will first insert all the properties found in config.xml into a new table in the SQL database. Once successful, the properties are removed from config.xml.
As part of this change, the RepositoryOptions.setProperties (Map<String, String>properties) and RepositoryOptions.getProperties() methods have been removed from our API. If you are using a plugin which uses either of these methods, you will need to update the plugin to a version which uses the Spring component PluginSettingsFactory. Plugins can use this to access the migrated global and per-repository properties that were previously available via the old RepositoryOptions API.
Known issues for Crucible 3.1
Crucible 3.0 upgrade notes
Please also see the Upgrade steps section above.
Please note the following changes in Crucible 3.0:
Jetty 8
Crucible 3.0 now uses Jetty 8 as its web server and Java servelet container. This change should be completely transparent when you upgrade to Crucible 3.0. However, if you have customised either your jetty-web.xml
file, or the maxFormContentSize
system property, you will need to update those in the new version. See Enabling Access Logging in Fisheye and this Fisheye KB page for more information.
Infinity DB
Crucible 3.0 now uses the InfinityDB 3.0 database internally to provide improved performance for concurrent access to Crucible. This change is transparent to users in all respects.
Pipelined indexing
Crucible 3.0 introduces a new indexing approach that splits the repository indexing process into separate tasks that can be performed in a phased and concurrent way. Users will benefit from the way in which Crucible functionality, such as review creation, now becomes available as indexing progresses. This change is transparent to users in all other respects. See Pipelined indexing.
Improved handling of user preferences with session cookies
Upgrading may result in some users losing their preferences.
SQL Server transaction isolation configuration
We recommend a configuration change for SQL Server to use snapshot mode for the transaction isolation level – see Migrating to SQL Server. This change avoids occasional database deadlocks, and prevents performance warning messages in the logs and admin screens.
Known issues for Crucible 3.0
Checking for known issues and troubleshooting the Crucible upgrade
If something is not working correctly after you have completed the steps above to upgrade your Crucible installation, please check for known Crucible issues and try troubleshooting your upgrade as described below:
- Check for known issues. Sometimes we find out about a problem with the latest version of Crucible after we have released the software. In such cases we publish information about the known issues in the Crucible Knowledge Base. Please check the Fisheye and Crucible Known Issues in the Crucible Knowledge Base and follow the instructions to apply any necessary patches if necessary.
- Did you encounter a problem during the Crucible upgrade? Please refer to the guide to troubleshooting upgrades in the Crucible Knowledge Base.
- If you encounter a problem during the upgrade and cannot solve it, please create a support ticket and one of our support engineers will help you.