Atlassian End of Support Policy
Atlassian supports releases for two years after the initial feature or Long-Term Support (LTS) release. For example, we provide technical support Jira Software 10.4.x for two years after Jira 10.4.0 was released.
Atlassian does not provide support for releases that have reached their end of support (EoS) date.
Example
We support Jira Software Data Center 10.4.0 for two years, until January 22, 2026, because we shipped it on January 22, 2024.
Atlassian recommends upgrading to the latest feature or LTS release.
Shared Responsibility Model
While Atlassian is committed to delivering secure products out of the box, we also rely on a shared responsibility model. This model requires customers to implement practices that continue beyond deployment and extend into operational phases. Some of these responsibilities include:
Operating Atlassian software on private networks.
Ensuring timely implementation of security fixes once they're released.
Configuring Web Application Firewalls (WAF), VPNs, multi-factor authentication, and single sign-on capabilities to enhance security
Implementing encryption and access controls.
Performing regular backups.
- Conducting regular security audits.
Bamboo
- 10.2 (EOL date: 20 December 2026) LONG TERM SUPPORT
- 10.1 (EOL date: 20 November 2026)
- 10.0 (EOL date: 21 August 2026)
- 9.6 (EOL date: 14 March 2026) LONG TERM SUPPORT
- 9.5 (EOL date: 22 January 2026)
- 9.4 (EOL date: 26 October 2025)
- 9.3 (EOL date: 1 June 2025)
Bitbucket
- 9.5 (EOL date: 7 January 2027)
- 9.4 (EOL date: 3 December 2026) LONG TERM SUPPORT
- 9.3 (EOL date: 29 October 2026)
- 9.2 (EOL date: 24 September 2026)
- 9.1 (EOL date: 27 August 2026)
- 9.0 (EOL date: 23 July 2026)
- 8.19 (EOL date: 12 March 2026) LONG TERM SUPPORT
- 8.18 (EOL date: 6 February 2026)
- 8.17 (EOL date: 9 January 2026)
- 8.16 (EOL date: 28 November 2025)
- 8.15 (EOL date: 24 October 2025)
- 8.14 (EOL date: 19 September 2025)
- 8.13 (EOL date: 15 August 2025)
- 8.12 (EOL date: 11 July 2025)
- 8.11 (EOL date: 6 June 2025)
- 8.10 (EOL date: 2 May 2025)
- 8.9 (EOL date: 12 Apr 2025) LONG TERM SUPPORT
Confluence
- 9.3 (EOL date: 4 Feb 2027)
- 9.2 (EOL date: 10 Dec 2026) LONG TERM SUPPORT
- 9.1 (EOL date: 3 Oct 2026)
- 9.0 (EOL date: 30 July 2026)
- 8.9 (EOL date: 2 Apr 2026)
- 8.8 (EOL date: 8 Feb 2026)
- 8.7 (EOL date: 6 Dec 2025)
- 8.6 (EOL date: 5 Oct 2025)
- 8.5 (EOL date: 22 Aug 2025) LONG TERM SUPPORT
- 8.4 (EOL date: 6 July 2025)
- 8.3 (EOL date: 23 May 2025)
- 8.2 (EOL date: 29 Mar 2025)
- 8.1 (EOL date: 14 Feb 2025)
- 7.19 (EOL date: 13 Dec 2024) LONG TERM SUPPORT
Crowd
- 6.2 (EOL date: 18 Dec 2026)
- 6.1 (EOL date: 27 Sep 2026)
- 6.0 (EOL date: 4 Jul 2026)
- 5.3 (EOL date: 19 Apr 2026)
- 5.2 (EOL date: 29 Sep 2025)
Jira Core
- 9.12 (EOL date: 29 November 2025) LONG TERM SUPPORT LAST SERVER RELEASE
- 9.11 (EOL date: 30 August 2025)
- 9.10 (EOL date: 11 July 2025)
- 9.9 (EOL date: 2 June 2025)
- 9.8 (EOL date: 25 Apr 2025)
- 9.7 (EOL date: 20 Mar 2025)
Jira Software
- 10.4 (EOL date: 22 January 2027)
- 10.3 (EOL date: 5 December 2026) LONG TERM SUPPORT
- 10.2 (EOL date: 20 November 2026)
- 10.1 (EOL date: 9 October 2026)
- 10.0 (EOL date: 22 August 2026)
- 9.17 (EOL date: 26 June 2026)
- 9.16 (EOL date: 23 May 2026)
- 9.15 (EOL date: 27 March 2026)
- 9.14 (EOL date: 15 February 2026)
- 9.13 (EOL date: 22 January 2026)
- 9.12 (EOL date: 29 November 2025) LONG TERM SUPPORT
- 9.11 (EOL date: 30 August 2025)
- 9.10 (EOL date: 11 July 2025)
- 9.9 (EOL date: 2 June 2025)
- 9.8 (EOL date: 25 Apr 2025)
- 9.7 (EOL date: 20 Mar 2025)
Jira Service Management
(previously known as Jira Service Desk)
- 10.4 (EOL date: 22 January 2027)
- 10.3 (EOL date: 5 December 2026) LONG TERM SUPPORT
- 10.2 (EOL date: 20 November 2026)
- 10.1 (EOL date: 9 October 2026)
- 10.0 (EOL date: 22 August 2026)
- 5.17 (EOL date: 26 June 2026)
- 5.16 (EOL date: 23 May 2026)
- 5.15 (EOL date: 27 March 2026)
- 5.14 (EOL date: 15 February 2026)
- 5.13 (EOL date: 22 January 2026)
- 5.12 (EOL date: 29 November 2025) LONG TERM SUPPORT
- 5.11 (EOL date: 30 August 2025)
- 5.10 (EOL date: 11 July 2025)
- 5.9 (EOL date: 2 June 2025)
- 5.8 (EOL date: 25 Apr 2025)
- 5.7 (EOL date: 20 Mar 2025)
Jira Align (self-hosted)
The self-hosted version of Jira Align follows a different end-of-life policy than the rest of Data Center products. We only support the current self-hosted version of Jira Align and the prior release. To find out which versions are currently supported, check out the Jira Align release calendar.
Learn more about the support status of older versions in the Jira Align Self-Hosted Guide
Fisheye/Crucible
Note: Fisheye and Crucible are in basic maintenance mode. Read our full announcement.
- 4.8 (EOL date extended to 30 Jun 2025)
- 4.9 (EOL date: 30 Dec 2026)
Advanced Roadmaps for Jira (formerly Portfolio for Jira)
The standalone version of Advanced Roadmaps for Jira (formerly Portfolio for Jira) is now end of life and no longer supported. This includes all versions available from the marketplace (version 3.29 and earlier).
Starting with Jira Software version 8.15, Advanced Roadmaps for Jira is now packaged with Jira Software. When Jira is updated, Advanced Roadmaps will also be updated.
For more information see Advanced Roadmaps for Jira Licensing.
Assets Data Center (formerly Insight Asset Management)
The standalone version of Assets Data Center (formerly Insight Asset Management) is now end of life and no longer supported. This includes all versions available from the marketplace (version 8.11.1 and earlier).
Starting with Jira Service Management Data Center version 4.15, Assets is now packaged with Jira Service Management. When Jira Service Management Data Center is updated, Assets will also be updated.