WebDAV Troubleshooting

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

This page provides some troubleshooting tips on configuring a WebDAV client to work with Confluence pages and on general WebDAV functionality.

Adding WebDav Logging

There are two places to configure extra logging:

1. Confluence Logging
  1. In Confluence, add the following line in the Logging and Profiling console and set the logging level to DEBUG.: 

    com.atlassian.confluence.extra.webdav

  2. Access Confluence using a Webdav client again, and replicate the authentication problem.
  3. Check the atlassian-confluence.log file in the confluence-home directory. Logging similar to the following will appear:

    2010-03-16 11:57:50,274 DEBUG [http-8000-10] [extra.webdav.servlet.ConfluenceWebdavServlet] service Microsoft-WebDAV-MiniRedir/6.1.7600, OPTIONS /plugins/servlet/confluence/default

    In this example, the Microsoft-WebDAV-MiniRedir WebDav client version 6.1.7600 is displayed.

2. Tomcat Logging

You can use Tomcat's Valve Component to give you WebDAV accesses attempt.

Related Topics

Audit Confluence Using the Tomcat Valve Component
Unable to authenticate while mapping a WebDAV client network drive in Confluence





























Existing Knowledge Base Articles

Open Bugs and Feature Requests

type key summary assignee reporter priority status resolution created updated due

Data cannot be retrieved due to an unexpected error.

View these issues in Jira

Last modified on Jan 14, 2025

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