Some pages do not exist when accessing Confluence via WebDAV
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
- Some pages do not exist when accessing Confluence via WebDAV.
- The missing pages can be accessed in Confluence interface eg. via the pagetree view.
- There is no error in the log file.
Cause
The CONFANCESTORS table is out of sync in the database.
Strict path checking is enabled by default to respect the file system hierarchy that the plugin exposes. Unfortunately, that can cause problems like WBDV-175. The problem is related to corrupt page ancestor data and we recommend that users affected by the problem fix it by rebuilding the ancestor table.
Resolution
See Rebuilding the ancestor table for a procedure on rebuilding this table.