Unable to insert any macros through the macro browser due to JAVA errors
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When inserting macros in the page editor from Menu -> Insert -> Other Macros, the available macros do not load.
The following appears in the atlassian-confluence.log just after Confluence startup:
2015-07-27 13:34:41,373 ERROR [localhost-startStop-1] [atlassian.confluence.security.DefaultCaptchaManager] afterPropertiesSet Could not initialise CAPTCHA service. The most likely reason for thisis that Java's graphics subsystem is not properly configured. Try startingConfluence's JVM with the -Djava.awt.headless=true option. /opt/jdk1.8.0_51/jre/lib/amd64/libfontmanager.so: ld.so.1: java: fatal: libXext.so.0: open failed: No such file or directory
java.lang.UnsatisfiedLinkError: /opt/jdk1.8.0_51/jre/lib/amd64/libfontmanager.so: ld.so.1: java: fatal: libXext.so.0: open failed: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1937)
Causes
- Confluence is running on OpenJDK which is unsupported
- libfontmanager.so and libXext.so.0 from the JAVA lib could not be located
Resolution 1
- Install a supported JDK. OpenJDK is not supported by Confluence. A number of problems can occur when using OpenJDK, as Confluence's internal code as well as third party plugins assume you are using a supported JDK.
Resolution 2
- Re-install Oracle JDK in the system, or import the JAVA lib into the location specified by the error log
Last modified on Mar 30, 2016
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