Health Check: Confluence End of Life
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Purpose
This check ensures your Environment is currently Supported. The End Of Life Health Check compares your current System Date with the recorded End of Life (EOL) date of the product version currently running and reports an error if the version is EOL. The check will pass until 60 days before the product is about to become EOL when it will report a warning. Once the EOL date has been reached the check will fail.
Understanding the Results
Confluence version <version> has not reached End of Life. This version will reach End of Life in <days> days.
The health check has passed. The reported date indicates the number of days until an upgrade is required.
Confluence version <version> is approaching End of Life. Please plan to upgrade Confluence within <days> days.
The End of Life date for the product is approaching. We recommend that you begin planning for an upgrade.
Confluence version <version> has reached End of Life. Please Upgrade Confluence.
The End of Life date has been reached for the product you are running. You are running on an unsupported version of Confluence and should upgrade.
The Health Check has failed to execute. Please review the Link for more information.
The Health Check did not run successfully. This indicates a systematic issue. Please contact Atlassian Support.
Resolution
Atlassian supports major versions for two years after the first major iteration of that version was released (for example, we support Confluence 5.8.15 for 2 years after Confluence 5.8 was released). Our Atlassian Support End of Life Policy has further details on product lifecycle.
We recommend that Administrators upgrade Atlassian products to take advantage of the latest product improvements and capabilities. Atlassian does not provide support for instances on versions that are End of Life with the exception of problems and queries related to upgrading your End of Life product to a new version.
We recommend that you plan to upgrade your Confluence environment before reaching End of Life. Our Documentation in: Upgrading Confluence has full details on the approaches that can be used to upgrade your product.