Auto-complete for user name is not working in share page or @mention
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
@mention
doesn't work or Confluence can't pick up user-names in share feature after upgrading Confluence.
Cause
Confluence's index wasn't properly updated or could be culprit.
Resolution
- Rebuild content indexes from Confluence Admin Panel.
- If first resolution doesn't work, please rebuild the content indexes from scratch.