Auto-complete for user name is not working in share page or @mention

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

@mention doesn't work or Confluence can't pick up user-names in share feature after upgrading Confluence.

Cause

Confluence's index wasn't properly updated or could be culprit.

Resolution

  1. Rebuild content indexes from Confluence Admin Panel.
  2. If first resolution doesn't work, please rebuild the content indexes from scratch.
Last modified on Nov 15, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.