Capture for JIRA doesn't work in IE due to Security Settings

Symptoms

The Capture for JIRA extension does not work in the IE browser, but it does work in other browsers.

When the extension is activated in the IE browser, there is no login screen and it is not functioning:

Cause

Active scripting is DISABLED in the browser

Resolution

  1. Enable Active Scripting, for example (IE browser) at IE Tools >> Internet options >> Security >> Custom level (Security level for this zone) >> Scripting

    Make sure that the correct zone is selected at IE Tools >> Internet options >> Security >> Select a zone to view or change security settings

  2. Restart the browser

Last modified on Feb 26, 2016

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