Cannot get past license screen during installation
Symptoms
While upgrading or installing Stash, users cannot get past the "enter license" screen although they have a valid license.
Cause
This issue is likely caused by multiple Atlassian applications (or other Java web applications) being located at the same hostname and context path and overwriting each others JSESSIONID cookies.
For example, if you have JIRA located at:
and Stash located at:
Then accessing a page from JIRA will invalidate your Stash session.
Resolution
To confirm whether this is the case, try clearing the cookies from your browser and using Stash. You should experience no problems until you log into JIRA again.
To fix the root cause, please follow Moving Stash to a different context path
Last modified on Feb 23, 2016
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