Test connection for the Incoming Mail Handler is failing with an error for re-authorization
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
When testing the connection of an Incoming Mail Handler, an error is displayed indicating the need for re-authorization.
Environment
Cloud
Cause
The Gmail account used for setup must possess the "Read, compose, and send emails from your Gmail account" permission.
Solution
Delete the current mail server, ensure to enable (check mark) the permission of "Read, Compose, and send emails" from your Gmail account and then set up the mail server again.