Security containers in Jira showing wrong vulnerability statuses

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Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

Security containers show more open vulnerabilities in Jira when compared to Vulnerability databases such as Snyk

Environment

Jira Cloud

Diagnosis

We can link and manage security vulnerabilities in jira and these should sync with Synk and other available tools. However sometimes the data does not match


Jira

Snyk:

Cause


This issue can occur if the data service stops ingesting new data. The reasons for this disruption is under investigation.

Solution

To resolve the issue, please try Disconnecting and reconnecting the Snyk organization. This should start a full resync and reingest the data.


Last modified on Oct 30, 2023

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