Summary

While trying to login in Jira plugin in MS TEAMs, following error is received:

Environment

• Jira Cloud
• MS Teams

Diagnosis

• No issue is encountered by user while directly logging into Jira
• User uses same email in Jira as well as Teams
• Same issue when tried via MS TEAMS web version.

Solution

• Type "signin" in Teams chatbox to bring an option to sign in again.
• Use the "Sign in" button to login