Summary

The field is not visible or missing for certain issues even though the screen has the field added to it.

Adding a context to a custom field

This issue happens due to the field not having a context, so to fix it, you can follow the below steps:

1. Access the field from Jira setting → Issues → custom fields → search for the field name.

       2. click on ••• → contexts and default value.

      3. In the next screen, click on "Edit configuration" under the default configuration scheme.

      4. Choose the applicable issue types in the next screen.

     5. Click on "Modify".