Summary

How to import comments with a different user in CSV import.

Environment

Jira Cloud

Solution

• We need to make an additional mapping in the CSV file to be able to create the _comments_ with the desired user. These should be separated by the semi-colon ( ; ). Please note, use the field Comment Body in the mapping screen.

• Here is how you should format your import file for the comment column.

• Example

• The final CSV will look like this:

Afterwards, the imported issue key would have comments as of the username.