Summary

Fisheye/Crucible is suddenly unable to run git commands due to a check at the git level. Reviews and indexing are impacted and the following can be seen in the UI and application logs:

com.atlassian.fisheye.dvcs.handler.DvcsProcessException: Error while communicating with VCS: fatal: unsafe repository ('$FISHEYE_INST/var/cache/local_repo/clone' is owned by someone else)
    To add an exception for this directory, call:
    
    	git config --global --add safe.directory 

Environment

• confirmed on Fisheye 4.8.9 and Linux but likely applies to all supported versions and platforms

Diagnosis

• confirm the subdirs of FISHEYE_INST and FISHEYE_INSTALLATION are all owned by the same user running the Fisheye application

  cd $FISHEYE_INST && find . ! -user <feuser>

Cause

If the user is not the same or a different user owns files and/or directories git might complain about an unsafe repo:

Even if the user running Fisheye is root on a Linux Distribution this issue can occur if there are files/dirs owned by another user.

Typically this is the result of Fisheye being first stood up using a dedicated user eg. feuser and then on subsequent start up a different user like root is used.

Solution

Ensure the same user running Fisheye/Crucible owns all the files and directories in Fisheye home and installation:

chown -R user:user $FISHEYE_INST
chown -R user:user $FISHEYE_INSTALLATION
chmod -R 755 $FISHEYE_INST
chmod -R 755 $FISHEYE_INSTALLATION