How do I force all users to reauthenticate

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

You may want to force all Fisheye and Crucible users to re-authenticate. 

Environment

Fisheye and/or Crucible 4.8.9 or Later

Solution

  1. Stop Fisheye and Crucible.
  2. Make sure you do a full backup of Fisheye and/or Crucible.
  3. Remove all rows in the cru_login_cookie table:  

    DELETE FROM cru_login_cookie;
  4. Start Fisheye and Crucible.


Last modified on Sep 6, 2022

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