How do I force all users to reauthenticate
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
You may want to force all Fisheye and Crucible users to re-authenticate.
Environment
Fisheye and/or Crucible 4.8.9 or Later
Solution
- Stop Fisheye and Crucible.
- Make sure you do a full backup of Fisheye and/or Crucible.
Remove all rows in the cru_login_cookie table:
DELETE FROM cru_login_cookie;
- Start Fisheye and Crucible.