Git repo indexing failure - ProcessTimeoutException: process timed out

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Symptoms

The following appears in the atlassian-fisheye.log:

Caused by: com.atlassian.utils.process.ProcessException: While executing: "git whatchanged --always --reverse --date-order -m --no-abbrev --no-renames b93c997487b0005b352ca63d8728242f79033ddb ^d40af5a3890c0ac92783deaab6376c5c1b4c24a9 ^a489e66a16a1d1392451df4b50014546ae45ab80 ^a9fcee6eeabea16a1d1398907190d87123cec324 ^29e3a13890c0ac92827b8ad0ef74dc1703eee295 ^438831399ea3aded52b29221b699f8f21182d87f ^68a7bbada4e40feed55766039822ad3faaf35c9a ^4578d4ed3858931bfefcbcd7258a27a5fa0663059e ^9f154a6a931adbf42c20eaf1c7eb6c4348fec829 ^478f2ae392d004c09fadb509e539aeb3963e326e ^52e7352ce2509f8fe142bf653686b9e830b4fe53 ^a9baa2f8febd84f4242303c8760fc12126c6e425 ^c32c448b544dcca4405b35e339005651f674ea04 --pretty=format:C:%H%nP:%P%nA:%aN%nE:%aE%nR:%cN%nF:%cE%nD:%at%nS:%s%nB:%b%n@@fe_body_end@@ " in [/.../clone]
at com.atlassian.fisheye.dvcs.client.DvcsContext.executeCommand(DvcsContext.java:262)
at com.atlassian.fisheye.dvcs.client.DvcsContext.executeCommand(DvcsContext.java:254)
at com.atlassian.fisheye.dvcs.client.DvcsContext.executeCommand(DvcsContext.java:212)
... 19 more
Caused by: com.atlassian.utils.process.ProcessTimeoutException: process timed out
at com.atlassian.utils.process.ExternalProcessImpl.wrapUpProcess(ExternalProcessImpl.java:440)
at com.atlassian.utils.process.ExternalProcessImpl.finish(ExternalProcessImpl.java:306)
at com.atlassian.utils.process.ExternalProcessImpl.execute(ExternalProcessImpl.java:351)
at com.atlassian.fisheye.dvcs.client.DvcsContext.executeCommand(DvcsContext.java:259)

Cause

The Git command is taking too much time to execute (the default Command Timeout for Git repositories in Fisheye is 1 hour).

Resolution

  1. Go to Fisheye Administration >> Repositories.
  2. Click in the name of the repository.
  3. Go to SCM Details and set the Command Timeout option to a higher value (e.g. 5h). Take a look at the Git Configuration document for further information.
Last modified on Nov 2, 2018

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