Error when creating Support Zip
Symptoms
The following appears in the atlassian-fisheye-<date>.log
:
2012-12-21 21:33:30,901 ERROR [btpool0-52 ] com.atlassian.support.tools.salext.bundle.ApplicationPropertiesInfoBundle ApplicationPropertiesInfoBundle-getFiles - Can't generate properties file.
com.atlassian.crucible.spi.services.NotPermittedException: You are not allowed to access repository test
at com.atlassian.crucible.spi.impl.DefaultRepositoryService.getRepository(DefaultRepositoryService.java:87)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80)
at com.cenqua.crucible.hibernate.WithSessionAspect.doCloseSession(WithSessionAspect.java:37)
Cause
Support Tools plugin create the Support Zip based on the user permission to access the repository.
Workaround
This error can be ignored. Refer to the plugin bug for the fix version.
Last modified on Mar 30, 2016
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