Symptoms

The following appears in the atlassian-fisheye.log:

2014-07-20 22:15:43,525 WARN  [qtp857222296-139 ] org.eclipse.jetty.servlet.ServletHandler ServletHandler-doHandle - /admin/appTrustCertificate
java.lang.RuntimeException: java.net.UnknownHostException: <hostname>: <hostname>: Name or service not known

Cause

The local hostname or the computer name that is running Fisheye is not in the host file or is not resolvable via DNS lookup.

Resolution

Change the local hostname or computer name that is running Fisheye to match the host file, or enter the local hostname into the hosts file if it's not defined previously.

windows

C:\Windows\System32\drivers\etc\hosts

linux/unix environments

/etc/hosts