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Some user management functions are identical in both Crucible and FishEye. See more user management documentation in the FishEye documentation.

There are two types of user accounts:

  • 'Built-in' user accounts — these are stored in the local database for FishEye/Crucible.
  • 'External' user accounts — these are stored in an external directory (e.g. LDAP), if configured. See Configuring external authentication sources.

Note regarding external directories:

  • New users can only be added if they already exist in the external directory. Your external directory will not be modified.
  • If you have enabled 'auto-add' for your external directory, users who don't exist locally in FishEye/Crucible will be automatically added the first time they log in to Crucible.
  • You can't use JIRA Cloud to manage your Crucible or FishEye users.

To add a new user:

  1. In the admin area, click Users under 'User Settings'.
  2. Click Add user at the bottom of the screen.
  3. Configure the following settings:

    UsernameType the user's login name. You can use the following characters:
    • letters and numbers
    • hyphen ('-')
    • underscore ('_')
    • 'at' sign ('@')
    Display nameThe user's display name appears in the user interface.
    EmailThe email address is where the user will receive notifications.
    Auth TypeSelect either built-in or the appropriate external directory where the user identity will be stored.
    Password(For built-in users only) (info) The user can easily change their own password later.
  4. Click Add.