java.lang.RuntimeException: Detected an incompatible version of Apache Xerces on the classpath
Symptoms
The following appears in the atlassian-crowd.log
java.lang.RuntimeException: Detected an incompatible version of Apache Xerces on the classpath. If using Tomcat, you may have an old version of Xerces in $TOMCAT_HOME/common/lib/endorsed that will need to be removed.
Cause
Crowd is running on an unsupported JVM that doesn't have the required libraries.
Resolution
Ensure that Crowd is running on a supported JVM, as listed in our Supported Platforms document.
Last modified on Nov 2, 2018
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