How do I retrieve custom attributes from LDAP to Crowd
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
This feature is currently not available in Crowd. It has been raised as a New Feature:
Unfortunately has been closed as "Won't Fix".
Crowd supports only a certain set of attributes from an LDAP Directory and these are:
- lastAuthenticated
- invalidPasswordAttempts
- displayName
- givenName
- sn
Crowd does not support declaration and synchronization of arbitrary attributes from an LDAP Directory.
However, custom attributes for users is still available in Crowd. Find instructions to add custom attributes from the link:
Note that you cannot add new attributes to directories connected via Crowd's LDAP connector, although you can update the existing supported attributes as described in our LDAP connector documentation. Any new attributes added via the Crowd Administration Console will simply not appear in the directory.