Related content No related content found Still need help? The Atlassian Community is here for you. Ask the community Last modified on Sep 27, 2018 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section Can't Restore XML Backup Due To Invalid Encoding Importing Crowd XML Backup Fails due to Different Locale Can't Create XML backup due to missing password Can't Create XML backup due to NULL directory description While importing a XML backup, the import fails with this "System Error" message in the page Unexpected Token Error when Creating an XML Backup Unable to import XML backup with the error message "Couldn't replicate the entire batch using the BatchProcessor" Manual and scheduled backup fails when using file-based directory configuration Can't Create XML backup due to NULL user attribute value Related content No related content found Powered by Confluence and Scroll Viewport.