Workbox notifications and Help menu icon on upper-right missing or appear as boxes
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The Workbox and Help icon in the top right corner of Confluence is missing, or might appear as boxes.
Environment
Any Confluence version.
Diagnosis
- The Google Drive in Confluence app from Appfusion is installed in Confluence.
- The issue persist after all the steps mentioned in the KB below.
Solution
Disable or uninstall the Google Drive in Confluence app from the Manage Apps page.
Last modified on Feb 17, 2020
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