Symptoms

On the confluence administration menu, the User Directories link do not appear under Users and Security session.

Cause

Confluence is running over Tomcat 7, which is not a supported environment for versions prior to 4.2.

Workaround

Downgrade your Tomcat to a supported version such as Tomcat 6. After downgrading Tomcat, Confluence User Directories link should appear within the Confluence admin panel.

To downgrade Tomcat:

1. Shutdown Confluence
2. Download a compatible version of Tomcat and unzip it
3. Copy the bin and lib folder from the unzipped folder into the <confluence install directory>
4. Agree to overwriting all duplicate files
5. Start Confluence