Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

A page is inaccessible and throws the following error when viewed:

Cause:
org.springframework.transaction.UnexpectedRollbackException: Transaction has been rolled back because it has been marked as rollback-only
at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:469)

Cause

There is a combination of invalid macros, wiki markup or invalid character symbols, such as ä ö ü (due to improper database character encoding).

Resolution

Follow the instructions in Cannot edit page: Editing or Deleting a Page That Won't Render.