Unable to load events of X: You may want to check the connection to JIRA

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Unable to add a JIRA Calendar to Team Calendars for Confluence. Any attempt to do so results in errors such as this:

Unable to load events of saddsa (d9515b76-6568-4404-852d-2dcfe6bdb214): . You may want to check the connection to Your Company JIRA - 2

Diagnosis

Verify the Application Links between Confluence and JIRA is setup correctly, and the Team Calendars for Confluence JIRA Integration Plugin is installed in JIRA as per Section 3 of this guide.

Cause

The JIRA iCalendar Plugin is disabled in JIRA Administration >> Plugins.

Resolution

  • Navigate to JIRA Administration >> Plugins and enable the JIRA iCalendar Plugin

Last modified on Jan 15, 2025

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