Unable to connect to Oracle database when starting Confluence

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When using Oracle, Confluence fails to start. The following appears in the atlassian-confluence.log:

[C3P0PooledConnectionPoolManager[identityToken->1bqp3cm9kkt5ab918iohql|175cd55a]-HelperThread-#2] [mchange.v2.resourcepool.BasicResourcePool] log com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@12c6a302 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (30). Last acquisition attempt exception: 
java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
	at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:673)
	at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:715)
	at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:385)
	at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:30)
	at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:564)
	at com.mchange.v2.c3p0.DriverManagerDataSource.getConnection(DriverManagerDataSource.java:175)
	at com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:220)
	at com.mchange.v2.c3p0.WrapperConnectionPoolDataSource.getPooledConnection(WrapperConnectionPoolDataSource.java:206)
	at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool$1PooledConnectionResourcePoolManager.acquireResource(C3P0PooledConnectionPool.java:203)
	at com.mchange.v2.resourcepool.BasicResourcePool.doAcquire(BasicResourcePool.java:1138)
	at com.mchange.v2.resourcepool.BasicResourcePool.doAcquireAndDecrementPendingAcquiresWithinLockOnSuccess(BasicResourcePool.java:1125)
	at com.mchange.v2.resourcepool.BasicResourcePool.access$700(BasicResourcePool.java:44)
	at com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask.run(BasicResourcePool.java:1870)
	at com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread.run(ThreadPoolAsynchronousRunner.java:696)
Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection
	at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:445)
	at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:464)
	at oracle.net.ns.NSProtocol.establishConnection(NSProtocol.java:594)
	at oracle.net.ns.NSProtocol.connect(NSProtocol.java:229)
	at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1360)
	at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:486)
	... 13 more
Caused by: java.net.ConnectException: Connection refused: connect
	at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
	at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)
	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
	at java.net.Socket.connect(Socket.java:589)
	at oracle.net.nt.TcpNTAdapter.connect(TcpNTAdapter.java:162)
	at oracle.net.nt.ConnOption.connect(ConnOption.java:133)
	at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:411)
	... 18 more

Cause

Oracle's database listener is not running.

Resolution

Start Oracle's database listener and restart Confluence.

Last modified on Dec 19, 2024

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.