Problem

Application link from Confluence to JIRA does not show options to configure authentication

The following appears in the Application Link configuration screen:

Cause

The admin configuring the Application Link does not have administrator access on both Confluence and JIRA.

Resolution

1. Create a new admin user in JIRA
2. Delete the old application link
3. Create new application link and tick on "I am an administrator on both instances."
4. Complete configuration of the application link