The following URL does not specify a valid Crowd User Management REST service
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Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
User unable to create user directories to use JIRA for user management. They seeing the following error on the screen:
The following appears in the atlassian-confluence.log
2015-09-11 15:29:06,617 ERROR [ajp-apr-8120-exec-2] [crowd.embedded.admin.ConfigurationController] onSubmit Configuration test failed for user directory: [ JIRA Server], type: [ CROWD ]
-- referer: http://10.60.5.195:8627/confluence/plugins/servlet/embedded-crowd/configure/jira/?xsrfTokenName=atl_token&xsrfTokenValue=144ff7dce12320695f963af7cf04a4784c39df25 | url: /confluence/plugins/servlet/embedded-crowd/configure/jira/ | userName: mp
com.atlassian.crowd.exception.runtime.OperationFailedException: The following URL does not specify a valid Crowd User Management REST service: http://10.60.5.195:8627/Jira/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=userCause
The URL added was wrong, it should be http://10.60.5.195:8627/jira instead of http://10.60.5.195:8627/Jira. The letter J for jira must be lower case and not upper case.
Resolution
Change the letter J (upper case) in *http://10.60.5.195:8627/Jira* to *j* (lower case).