Summary of PDF attachments is garbled in a search
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Results of Search show a garbled description for PDF attachments. This happens with a portion of PDF files, not all of them.
Cause
The PDF converter used to generate the file is incompatible with Confluence.
Resolution
Get a PDF converter which is compatible with Confluence, like PDF995.