Profile Pictures Macro not Appearing

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The profile picture macro fails to display the profile picture when inserting it into a page:

Cause

The Server Base URL is not correctly set.

Resolution

Make sure the Confluence Admin > General Configuration > Server Base URL matches the URL being used to access Confluence.

Last modified on Jan 15, 2025

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