Plugins stopped working with the error message "Could NOT parse license type code"
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After migration, plugins stop working and the following error messages appear:
Could NOT parse license type code
The following appears in the atlassian-confluence.log
referer: https://<base_URL>/admin/calendar/reindexcalendarcontenttype.action | url: /rest/calendar-services/1.0/calendarcontenttype/reindex | traceId: 03bed222f729990b | userName: confluenceadmin
2017-11-25 10:48:46,850 ERROR [http-nio-8090-exec-6] [atlassian.plugin.web.DefaultWebInterfaceManager] filterFragmentsByCondition Could not evaluate condition 'com.atlassian.confluence.extra.calendar3.condition.ShowTimezoneSelectCondition@39b836d' for descriptor: com.atlassian.confluence.extra.team-calendars:show-timezone-setup (A flag that indicates if the current user should be shown the timezone setup dialog)
com.atlassian.extras.common.LicenseException: Could NOT parse license type codeCause
The error message indicates that there's an issue with the Confluence license
Diagnosis
If you go to confluence.cfg.xml, there are extra characters ">" found under the License property:
<property name="atlassian.license.message">>xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx</property>Resolution
Update the Confluence license with the correct Confluence license.
A restart might be needed.