Page with eazyBI macros fails to be exported into PDF in Confluence Data Center
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When exporting to PDF a page which contains eazyBI Reports and Charts for Confluence macros, the eazyBI macro fails with an "eazyBI macro export failed with" error message in the PDF file.
Cause
This problem may be caused by the absence or incorrect setting of the property struts.multipart.saveDir, which is defined in confluence.cfg.xml
Solution
- Stop Confluence
- Edit
confluence.cfg.xmlunder Confluence Home directory Make sure that the following line is present, add it or modify it if necessary.
<property name="struts.multipart.saveDir">${localHome}/temp</property>- Restart Confluence