No pages displayed under "Reorder Pages" in Space Tools
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When trying to "Reorder Pages" in Space Tools, no pages are listed under the Page Tree. Instead, only the following message appears:
You can move any page by dragging it to a new position in the tree.When accessing a page in that Space, using the Side Bar, the Page Tree macro is unable to render. The following error message appears:
Error rendering macro 'pagetree'
Cyclic loop is detected in page tree structure. Please report to admin.
Environment
Confluence 6.15.6
Diagnosis
Look for nested entries in the Page Tree that contains the same name as a parent page.
Cause
Duplicate page structure will cause Confluence Page Tree macro to reach a cyclic loop:
- Page A is parent of Page B;
- Page B is parent of Page C;
- Page C is parent of Page A;
When Confluence reaches this state, features that rely on the tree structure will not work as expected.
Confluence UI prevents users from creating or moving pages with the same name within a space, but they are able to do it by directly editing database tables or a Space XML export.
Solution
- To prevent losing data, copy one of the pages that hold the cyclic reference within the original space to a second space. Do not include child pages when copying it, otherwise the cyclic references will be copied to that space.
- Delete the page that was previously copied from the original space.
- Adjust the new page hierarchy using the "Reorder Pages" in Space Tools.