Linchpin-Theme plugin causes: System Error - system is not available.
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After upgrading the Page View Tracker and Universal Plugin Manager the system becomes unavailable the following error stack is displayed:
Environment
7.4.3
Diagnosis
The following error is seen in the atlassian-confluence.logs:
caused by: java.lang.RuntimeException: javax.servlet.ServletException: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/linchpin_decorators/$confluenceVersion.getVmdFolderForConfluenceVersion()/main.vmd'
at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:37)
caused by: javax.servlet.ServletException: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/linchpin_decorators/$confluenceVersion.getVmdFolderForConfluenceVersion()/main.vmd'
at com.atlassian.confluence.util.profiling.ConfluenceSitemeshDecorator$ErrorSendingErrorHandlingStrategy.handleException(ConfluenceSitemeshDecorator.java:224)
caused by: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/linchpin_decorators/$confluenceVersion.getVmdFolderForConfluenceVersion()/main.vmd'
at com.atlassian.confluence.util.velocity.ConfigurableResourceManager.loadResource(ConfigurableResourceManager.java:376)Cause
The Linchpin-Theme plugin if installed was disabled as a result of the update.
Solution
Enable the Linchpin-Theme plugin from the Manage Apps section.
Last modified on May 18, 2021
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