Java crashing with no messages in logs
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
- JVM crashes without appropriate logging in the application logs
The following appears in the /var/log/messages:
/var/log/messages:Jun 25 03:33:13 wiki1 kernel: java[8353]: segfault at 0000000045f79fd8 rip 00002ad5878d6943 rsp 0000000045f79fd0 error 6
/var/log/messages:Jun 25 14:17:31 wiki1 kernel: java[13422]: segfault at 00000000445f2ff8 rip 00002aaab94ae5da rsp 00000000445f3000 error 6
/var/log/messages:Jun 25 16:07:47 wiki1 kernel: java[781]: segfault at 0000000044df9fb8 rip 00002b2cef31b943 rsp 0000000044df9fb0 error 6
/var/log/messages:Jun 25 16:28:22 wiki1 kernel: java[10658]: segfault at 0000000043580fc8 rip 00002b164fb38943 rsp 0000000043580fc0 error 6
/var/log/messages:Jun 25 16:44:41 wiki1 kernel: java[19558]: segfault at 00000000445a8fe8 rip 00002aaab94ae5bd rsp 00000000445a8fd0 error 6
/var/log/messages:Jun 25 16:57:10 wiki1 kernel: java[30933]: segfault at 00000000405aeff8 rip 00002b48ee3e3943 rsp 00000000405aeff0 error 6
/var/log/messages:Jun 25 22:05:14 wiki1 kernel: java[5297]: segfault at 0000000043b1dfb8 rip 00002b6913edf943 rsp 0000000043b1dfb0 error 6
/var/log/messages:Jun 25 22:19:27 wiki1 kernel: java[14061]: segfault at 0000000046303ff8 rip 00002aaab94ae5da rsp 0000000046304000 error 6
/var/log/messages:Jun 25 22:46:50 wiki1 kernel: java[26426]: segfault at 0000000044d84ff8 rip 00000035b020dc90 rsp 0000000044d85000 error 6
/var/log/messages:Jun 26 14:15:38 wiki1 kernel: java[10502]: segfault at 0000000045a59fd8 rip 00002ae135061503 rsp 0000000045a59fd0 error 6
/var/log/messages:Jun 26 17:54:04 wiki1 kernel: java[30021]: segfault at 00000000475e6fb8 rip 00002b09078b3503 rsp 00000000475e6fb0 error 6Diagnosis
JVM dies without relevant errors in the application server logs. Segfault errors may show in the system level logging as shown above.
Only reported in 64bit JVM
Cause
There is a bug in Oracle's JDK. Stack overflows in Java code cause 64-bit JVMs to exit due to SIGSEGV. This has been reported back to version 1.6.0_24.
Resolution
Upgrade java to 1.6.0_34 or later
The JAVA Upgrade may not resolve the JVM crash issue. It will log more information in the application logs for root cause analysis.