Symptoms

1. The Java process has exited
2. An hs_err_pid*.log file has been created
3. The following appears in the hs_err_pid*.log:

   
   #
   # A fatal error has been detected by the Java Runtime Environment:
   #
   #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6dcf64d1, pid=4084, tid=1908
   #
   
   ... snip ...
   
   ---------------  T H R E A D  ---------------
   
   Current thread (0x00e3cc00):  VMThread [stack: 0x248d0000,0x24940000] [id=1908]
   
   ... snip ...
   
   VM_Operation (0x25d0fba0): ParallelGCSystemGC, mode: safepoint, requested by thread 0x25003000
   

Diagnosis

Run a memory check on the machine.

Cause

This is usually caused by a hardware error, usually in the memory. It may also be caused by a JVM bug.

Resolution

1. Move the instance to another machine or replace the memory.
2. See the more general Java crashes article for other possibilities