Inline comments are not working with some 2 or 3 letters words or a selection of letters
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Inline comments are not working with some 2 or 3 letters words such as: get, in, to, the.... A UI warning appears
We can't add your inline comment; the section you highlighted may contain a macro or user mention. Try highlighting plain text.
To reproduce the behavior:
- Select words with 2 or 3 letters (to, in, and, the) or a set of 2 or 3 letters from a word
- Start an inline comment
- Type a comment and hit save
- Warning appears in the screen and comment is not saved
Diagnosis
Diagnostic Steps
- Enable Safe Mode by navigating to Confluence Admin >> Manage Add-Ons, test again and see if the problem persists, as it can be caused by one of the add-ons.
- See if Comala Workflows plugin is installed
Cause
Comala Workflows is the root cause of the issue. Contact Comala support.
Resolution
Disable the Comala workflow or upgrade to version 4.13.1 or later. This issue was fixed in Comala Workflows 4.13.1 per the Release Notes.
Last modified on Aug 19, 2016
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