Purpose

The purpose of this guide is to provide a basic understanding of using the Windows Process Monitor tool troubleshoot performance issues and look at the active threads real time. 

• You can download the Process Monitor tool at https://technet.microsoft.com/en-us/sysinternals/processmonitor.aspx 

Solution

• Open Process Monitor
• Click on the PID column to sort by PID

• Find the PID from one of the methods below based on your configuration:

  Solution if you are running Confluence as a service

  • Open your Windows Start Menu and search for Run. Click on it to open your Run window

  • Type services.msc to open the Windows Services menu

  • Find your Confluence Service (E.g. Atlassian Confluence.XXXXXX)

  • Double-Click the service to open the properties

  • Copy the Service Name

  • Go back to your Run command window and type: sc queryex Atlassian Confluence.XXXXXX making sure to put the real service name

  • Copy the PID in the results

  Solution if you are not running Confluence as a service

  • Open up your Windows Task Manager

  • In the Applications tab, right-click the Tomcat process

  • Select Go To Process

  • Click on the View menu and select 'Select Columns”

  • Select PID (process identifier)

  • Note the PID next to the java.exe process. Note that you may have multiple java.exe if you are running more than one java-based application on the same machine. 

• Right click the Confluence process and select the properties

• Select the Threads Tab