Purpose

If you want to disable inactive users to prevent them from being counted towards a Confluence license, it is possible to find out by running SQL queries against your database. This is particularly useful if you have a large number of users.

Solution

Note: If you are using Confluence 3.5 or later, the queries are the same regardless of which user management system you're using. See the Confluence 3.5 or Confluence 3.4 and below versions of this document for the various queries needed for legacy user management systems.  

You may need to modify these queries for your particular database.  Please check the casing of the database tables, as this may need to be adjusted in the SQL queries.

List users who are inactive

SELECT *
FROM cwd_user
WHERE active = 'F';

List active users who have not logged in since a specific date

• For Confluence 4.0.x - 5.1.x:

  SELECT username,
         successdate
  FROM logininfo
  WHERE successdate < '2016-01-01'
  ORDER BY successdate;

• For Confluence 5.2.x and above:

  SELECT cu.user_name,
         cd.directory_name,
         li.successdate
  FROM logininfo li
  JOIN user_mapping um ON um.user_key = li.username
  JOIN cwd_user cu ON um.username = cu.user_name
  JOIN cwd_directory cd ON cu.directory_id = cd.id
  WHERE successdate < '2016-01-01'
  ORDER BY successdate;

  To get the date from 180 days ago, use this one (unless using MS SQL, see below):

  SELECT cu.user_name,
         cd.directory_name,
         li.successdate
  FROM logininfo li
  JOIN user_mapping um ON um.user_key = li.username
  JOIN cwd_user cu ON um.username = cu.user_name
  JOIN cwd_directory cd ON cu.directory_id = cd.ID
  WHERE successdate < (CURRENT_DATE - integer '180')
  ORDER BY successdate;

  To get the date from 180 days ago, using MS SQL, use:

  SELECT cu.user_name,
  cd.directory_name,
  li.SUCCESSDATE
  FROM logininfo li
  JOIN user_mapping um ON um.user_key = li.USERNAME
  JOIN cwd_user cu ON um.username = cu.user_name
  JOIN cwd_directory cd ON cu.directory_id = cd.id
  WHERE li.SUCCESSDATE < (getdate() - 180)
  ORDER BY li.SUCCESSDATE;

   Please note that MS SQL statements are case sensitive.

List users by last login date

• For Confluence 3.5.x only:

  SELECT ENTITY_NAME,
         DATE_VAL
  FROM OS_PROPERTYENTRY
  WHERE ENTITY_KEY='confluence.user.last.login.date'
    AND ENTITY_NAME LIKE 'CWD%'
  ORDER BY DATE_VAL;

• For Confluence 4.0.x - 5.1.x:

  SELECT username,
         successdate
  FROM logininfo
  ORDER BY successdate;

• For Confluence 5.2.x and above:

  SELECT cu.user_name,
         cd.directory_name,
         li.successdate
  FROM logininfo li
  JOIN user_mapping um ON um.user_key = li.username
  JOIN cwd_user cu ON um.username = cu.user_name
  JOIN cwd_directory cd ON cu.directory_id = cd.id
  ORDER BY successdate;

List users by previous login date

The "previous" login date is the one before the user's last login.

• For Confluence 4.0.x - 5.1.x:

  SELECT username,
         prevsuccessdate
  FROM logininfo
  ORDER BY prevsuccessdate;

• For Confluence 5.2.x and above:

  SELECT cu.user_name,
         li.PREVsuccessdate
  FROM logininfo li
  JOIN user_mapping um ON um.user_key = li.username
  JOIN cwd_user cu ON um.username = cu.user_name
  ORDER BY PREVsuccessdate;

Active users who have not created any content (page, blog, or comment) since a specific date

These accounts are still active, but the users themselves may no longer be using Confluence.

• For Confluence 4.0.x - 5.1.x:

  SELECT user_name
  FROM cwd_user
  WHERE user_name NOT IN
      ( SELECT CREATOR
       FROM CONTENT
       WHERE CONTENTTYPE IN ('PAGE','BLOGPOST','COMMENT')
         AND CREATIONDATE > '2007-01-01')
    AND active = 'T';

• For Confluence 5.2.X and above:

  SELECT cu.user_name
  FROM cwd_user cu
  JOIN user_mapping um ON um.username = cu.user_name
  WHERE um.user_key NOT IN
      ( SELECT CREATOR
       FROM CONTENT
       WHERE CONTENTTYPE IN ('PAGE','BLOGPOST','COMMENT')
         AND CREATIONDATE > '2007-01-01' AND CREATOR IS NOT NULL)
    AND cu.active = 'T';

Identify when your users logged into Confluence for the last time

• For Confluence 5.2.X and above:
  
  

WITH last_login_date AS
(SELECT user_id
      , to_timestamp(CAST(cua.attribute_value AS double precision)/1000) AS last_login
   FROM cwd_user_attribute cua
  WHERE cua.attribute_name = 'lastAuthenticated'
    AND to_timestamp(CAST(cua.attribute_value AS double precision)/1000) < (CURRENT_DATE))
SELECT c.user_name
     , c.lower_user_name
     , c.email_address
     , c.display_name
     , c.last_name 
     , g.group_name
     , l.last_login
  FROM cwd_user c
 INNER JOIN last_login_date l ON (c.id = l.user_id)
 INNER JOIN cwd_membership m  ON (c.id = m.child_user_id)
 INNER JOIN cwd_group g       ON (m.parent_id = g.id)
 WHERE g.group_name = '<group-name>' -- for instance, 'confluence-users'
 ;

List users that count towards the License Count but have never logged in:

• For Confluence 5.2.x and above:

SELECT u.lower_user_name
FROM cwd_user u
JOIN cwd_membership m ON u.id = child_user_id
JOIN cwd_group g ON m.parent_id = g.id
JOIN SPACEPERMISSIONS sp ON g.group_name = sp.PERMGROUPNAME
JOIN cwd_directory d on u.directory_id = d.id
WHERE sp.PERMTYPE='USECONFLUENCE' AND u.active = 'T' AND d.active = 'T' AND u.lower_user_name NOT IN (
	SELECT cu.lower_user_name
	FROM logininfo li
	JOIN user_mapping um ON um.user_key = li.username
	JOIN cwd_user cu ON um.username = cu.user_name
	JOIN cwd_directory cd ON cu.directory_id = cd.id
)
GROUP BY u.lower_user_name, d.directory_name
ORDER BY d.directory_name;

For Oracle

In Oracle, the queries above might fail as it is not able to process the dates correctly.

If the original query fails on Oracle, change any mention of dates from '2007-01-01', to to_date('01-JAN-2007','DD-MON-YYYY').

• For example, the query below,

SELECT cu.user_name,
       cd.directory_name,
       li.successdate
FROM logininfo li
JOIN user_mapping um ON um.user_key = li.username
JOIN cwd_user cu ON um.username = cu.user_name
JOIN cwd_directory cd ON cu.directory_id = cd.id
WHERE successdate < '2016-01-01'
ORDER BY successdate;

• should be as such.

SELECT cu.user_name,
       cd.directory_name,
       li.successdate
FROM logininfo li
JOIN user_mapping um ON um.user_key = li.username
JOIN cwd_user cu ON um.username = cu.user_name
JOIN cwd_directory cd ON cu.directory_id = cd.id
WHERE successdate < to_date('01-JAN-2016','DD-MON-YYYY')
ORDER BY successdate;