How to Disable the Create JIRA Issue Functionality in Confluence
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
This article can only be implemented in Confluence 7.2.0 and older versions.
Use case
To prevent users from creating JIRA issues from Confluence.
Resolution
This feature is provided by the Confluence and Jira Content Connector system plugin. To disable the Create JIRA Issue button that appears when you highlight content in Confluence, disable the module using the following instructions:
- Go to the Universal Plugin Manager
- Select System from the dropdown list on the page:
Use Cmd+F (Ctrl+F) to find Confluence and Jira Content Connector on the page
- Disable the plugin
