How Do I Get Email Into Confluence?
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
All mail messages belong to a particular space. The steps will vary depending on the version of Confluence.
Confluence 4.0 and Earlier
From the space administration screen, space administrators can:
- Configure Confluence to poll a POP mailbox for incoming mail using these steps:
- Go to Space Admin
- Choose Mail Accounts
- Add Pop Account
- Import mail from an mbox-format mail file
Confluence will delete mail from a POP box as it reads it. Do not point Confluence to an account unless you are happy with it removing all the mail you have stored there.
Confluence 5.0+
This functionality is not available by default. To take advantage of it, you will need to enable the Confluence Mail Archiving Plugin. Once enabled, you can configure Confluence to poll a POP mailbox for incoming mail by doing the following:
- Go to Space Tools > Integrations > Mail Accounts.
- Click Add Mail Account.
- Add account as desired.
- Click Create.
For more details please check Mail Archives.
Confluence will delete mail from a POP box as it reads it. Do not point Confluence to an account unless you are happy with it removing all the mail you have stored there.