Health Check: Synchrony Connectivity

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To use the health check for Synchrony connectivity, upgrade the ATST plugin to at least version 1.53.2.

About the health check

This health check ensures the quality of the Confluence connection to Synchrony. Synchrony helps synchronize data between users who edit drafts through collaborative editing. The health check ensures proper connectivity by checking Synchrony’s heartbeat. Learn more about Synchrony’s heartbeat

Understanding the results

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Result

What this means

Synchrony is running.

Confluence can connect to and communicate with Synchrony.

Synchrony isn't running.

Confluence can't connect to and communicate with Synchrony. Collaborative editing isn't available.

What happens if I ignore the error?

If Confluence can't communicate with Synchrony, users won’t be able to use collaborative editing.

Troubleshooting

Learn how to resolve Synchrony issues in Troubleshooting collaborative editing.


Last modified on Dec 20, 2023

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