HAR file captures ERR_HTTP2_PING_FAILED
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*Except Fisheye and Crucible
Summary
During various actions in Confluence, the following error is captured in HAR file.
"startedDateTime": "2020-05-01T04:35:34.348Z",
"time": 78.40789100003894,
"request": {
"method": "POST",
"url": "http://localhost:8090/",
"httpVersion": ""
.
.
"response": {
"status": 0,
"statusText": "",
"httpVersion": "",
"headers": [],
"cookies": [],
"content": {
"size": 0,
"mimeType": "x-unknown"
},
"redirectURL": "",
"headersSize": -1,
"bodySize": -1,
"_transferSize": 0,
"_error": "net::ERR_HTTP2_PING_FAILED"Environment
Usually a reverse proxy like NetScaler is involved, though can happen in case of any middle-ware devices while accessing Confluence.
Diagnosis
In HAR file check if the httpVersion is missing. If it's the case, reverse proxy needs to be reconfigured so it is passing proper httpVersion headers.
Last modified on May 25, 2020
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