Getting 'Request Entity Too Large' after editing a Confluence page

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

When users try to edit a page, it fails with error 'Request Entity Too Large' in their browsers

Environment

Confluence 7.4. 

Diagnosis

Users receive a 'Request Entity Too Large' followed by "The requested resource does not allow request data with POST requests, or the amount of data provided in the requests exceeds the capacity limit" when editing a page. 

The message in the browser will look like this: 

Cause

The Tomcat connector maxPostSize is too small.

Solution

Please, increase maxPostSize value or add (if not present) maxPostSize parameter in your Tomcat connector to mitigate this issue: 

  1. Shutdown Confluence
  2. Backup /data/atlassian/confluence/conf/server.xml 
  3. Edit /data/atlassian/confluence/conf/server.xml 
    From: 

            <Connector port="8090" connectionTimeout="20000" redirectPort="8443"
                       maxThreads="1500" minSpareThreads="10"
                       enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
                       protocol="org.apache.coyote.http11.Http11NioProtocol"
    		           proxyName="<YOUR_PROXY_NAME>" proxyPort="443" scheme="https" maxHttpHeaderSize="32768" 

    To: 

            <Connector port="8090" connectionTimeout="20000" redirectPort="8443"
                       maxThreads="1500" maxPostSize="16777216" minSpareThreads="10"
                       enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
                       protocol="org.apache.coyote.http11.Http11NioProtocol"
    		           proxyName="<YOUR_PROXY_NAME>" proxyPort="443" scheme="https" maxHttpHeaderSize="32768" 
  4. Start Confluence

Last modified on Jan 26, 2024

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