Excel macro spins and doesn't show its content
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Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The excel macro spins endlessly and doesn't show its content.
Environment
7.4.11, 7.13.2
Cause
This issue occurs if the macro is edited and set to bold.
Solution
Enter edit mode and remove bold from the macro.
This issue is being tracked in the following bug tickets: