Error when clicking on notification box in Confluence

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Clicking on notifications box in Confluence results in error message in notifications box. 

The following appears in the atlassian-confluence.log:

java.lang.NumberFormatException: For input string: "4294967295"
    at java.lang.NumberFormatException.forInputString(Unknown Source)
    at java.lang.Integer.parseInt(Unknown Source)
    at java.lang.Integer.parseInt(Unknown Source)
    at oracle.jdbc.driver.OracleResultSetMetaData.getPrecision(OracleResultSetMetaData.java:303)

Cause

Oracle database drivers are out of date.

Resolution

  • Download latest Oracle driver for database version in accordance with our Database Setup for Oracle
  • Follow steps to place driver in correct location
  • Restart Confluence

Last modified on Jan 27, 2025

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