Problem

After switching to desktop mode in the mobile phone browser, the link "switch back to mobile" mode does not appear at the top menu. Therefore the user is not able to switch back to the mobile mode in their browser.

Workaround

The workaround is to manually add the link to switch back to mobile mode in your Confluence

1. Go to Confluence Administrator >> Custom HTLM >> EDIT
2. Add the following script in the header then save

    

    <script type="text/javascript">
      AJS.toInit(function() {
       Confluence.MobileSwitch = {
           
   
           switchToMobile: function(e) {
               AJS.$.cookie("confluence.mobile.desktop.switch", null, Confluence.MobileSwitch._cookieOptions); // this cookie name matches desktop-switch.js
               
               // remove the desktop=true request parameter if it is present
               if (window.location.href.match(/[?&;]desktop=true/)) {
                   var href = window.location.href.replace(/desktop=true&?/,"")
                   window.location = href;
               } else {
                   window.location.reload();                
               }            
           },
           
           initialise: function() {
   
               $messageContainer = AJS.$("#messageContainer");
   
               // If the element does not exist, it will be created.
               !$messageContainer.length && ($messageContainer = AJS.$("<ul id='messageContainer' />").appendTo("#header-precursor .cell"));
   
               $messageContainer.append(Confluence.Templates.Mobile.Switch.returnToMobileBanner());
   
               Confluence.MobileSwitch._cookieOptions = {
                   expires: 3650,
                   path: AJS.Meta.get("context-path") || "/",
                   raw: true
               };
   
               $messageContainer.find("a").click(Confluence.MobileSwitch.switchToMobile);
           }
       };
       
       Confluence.MobileSwitch.initialise();
   });
   </script>